In a nutshell

This policy describes the types of personal information that we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy.

This privacy notice applies to personal data collected via membership forms, (including on-line membership forms), email, telephone and SMS enquiries, information relating to all Wushu London club activities and our insurance provider BCCMA.

What personal information about members do we gather?

• your name and contact information

• date of birth

• preferred communication method

• bank details and credit card details

We also create information that becomes part of the personal information we hold about you, such as

• your membership payment package type

• your usage of the club

We also collect the following information:

• any personal information you included on your membership form such as any health issues or injuries you think we should know about. By providing this information to us, you are consenting to our using it in the manner set out in this Policy

• Personal information from children. We do not knowingly collect personal information from individuals under 18 years of age without the permission of their parent or guardian. As a parent or legal guardian, please do not allow your children to submit personal information without your permission.

• Contacting us via our website or otherwise. When you use the www.wushulondon.co.uk website or contact us by telephone, email or SMS we collect, store and use certain personal information that you disclose to us. This includes details such as your name, address, telephone, fax, email and mobile phone number whether this is required for our own billing purposes or otherwise and the resources that you access. If you contact us, we may keep a record of that correspondence.

What do we do with personal information collected from you?

We use personal information to provide the services you request from Wushu London such as to facilitate:

• administration of your membership

• facilitate bookings of classes, workshops and gradings

• other transactions

We may also use the information to:

• advertise workshops, gradings and services

• process payments and maintain accounts and records

• prevent crime and aid in the prosecution of offenders

• administer and maintain membership records

In addition, we use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry our technical, logistical or other functions on our behalf.

We also use your details to send you:

• newsletters

• competitions

• other promotions via email or telephone

We will also use the information in the course of collecting your membership fees and any other payments that may be due to use form you. Other than as set out in this Privacy Policy we will not share your personal information with third parties for marketing or any other purposes without your consent, unless we are required to do so by law.

What about cookies?

Cookies collect statistical data about our users’ browsing actions and patterns and does not identify any individual.

The use of cookies enables us to:

• estimate our audience size and usage pattern

• store information about your preferences, and so allow us to customize our site (Wushu London) according to your individual interests

• speed up your searches

• recognize you when you return to our site (Wushu London)

Does Wushu London share the information it receives?

Wushu London does not share information about its club users to others. Wushu London shares information only as described below:

Third party service providers. We employ other companies and individuals to perform functions on our behalf. For example: sending emails, analyzing data and providing marketing assistance. Third party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy.

Protection of Club Members and others

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our membership or other agreements; or protect the rights, property or safety of the club, our users or others. This includes exchanging information with other companies and organisations for fraud protection. It does not include selling, sharing or otherwise disclosing personally identifiable information from members for commercial purposes in a way that is contrary to our Privacy Policy.

How secure is information about me?

We maintain electronic safeguards in connection with the collection, storage and disclosure of personally identifiable information.

What choices do I have?

You can always choose not to provide information about yourself. If you do not want to receive e-mail or other mail from us, tick the ‘opt-out’ box in your terms and conditions or let us know in writing.